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September 7, 2026

Cruise passengers raise concerns over speakerphone calls in public areas

Forum discussions suggest growing frustration with calls played aloud, though evidence of an increase remains largely anecdotal.

Public speakerphone calls are drawing complaints from cruise passengers who say the practice disrupts shared spaces aboard ships. Travelers posting on Cruise Critic and other cruise forums have characterized the behavior as unacceptable and increasingly common.

The evidence that public phone use is rising on cruises is mostly anecdotal. Still, one objection to speakerphone use in a Celebrity Cruises Facebook forum attracted more than 550 reactions, indicating substantial support among members of that online group.

The discussion comes as cruising continues to serve a large global audience. According to the Cruise Lines International Association, ocean-going cruise ships welcomed more than 37 million guests in 2025.

Cruise line policies cited in the report address a related but distinct source of noise. Carnival and several other operators have banned portable speakers aboard their ships in an effort to limit competing music and maintain quieter communal areas. The supplied information does not indicate that those policies specifically prohibit speakerphone calls.