Cruise lines adjust dining, entertainment and gratuity policies
Norwegian and Carnival have introduced new onboard charges and policy changes, while a Consumer Reports survey highlights passenger spending and satisfaction.
Consumer Reports members said they paid slightly more than $2,750 per adult for a typical cruise, with costs often increasing after embarkation. In the organization’s January 2026 satisfaction survey of about 18,850 members, Norwegian Cruise Line placed last among 19 cruise lines.
Since Sept. 26, 2025, Norwegian’s main dining rooms have included one entrée per passenger, with a second entrée carrying a $5 charge. The cruise line also introduced a $10-per-person fee for specialty-restaurant no-shows and late cancellations.
Beginning April 1, 2026, Norwegian stopped allowing passengers to reserve seats before sailing for mainstage productions, game shows and headliner performances. By comparison, Virgin Voyages includes more than 20 restaurants in its cruise fare, according to Consumer Reports.
Carnival Cruise Line continues to allow two dining-room entrées before charging $5 for a third. The company also raised its service charge on purchases such as bar drinks from 18% to 20%. On April 2, 2026, Carnival’s daily gratuity for passengers in standard cabins increased to $17 per person.