Cruise Gratuity Policies Vary by Line and Fare

Many cruise lines automatically assess a daily gratuity or service charge for each guest, rather than a single charge per stateroom. Most allow passengers to pay the amount before departure or add it to their onboard bill.

Etiquette expert Jacqueline Whitmore said advance payment can make budgeting easier, prevent a sizable bill at the end of the voyage and reduce concerns about gratuities while onboard. Some luxury or European cruise lines may instead include gratuities in the fare, she said. Travelers who are unsure should follow their cruise line’s stated policy rather than the tipping practices of countries visited during the itinerary.

Passengers may also tip crew members in cash when they believe it is appropriate, although cash tips are not expected. Whitmore said cash given in recognition of exceptional service or extra effort should be treated as an addition to the standard daily gratuity, not a replacement for it.

Guests are advised to examine their cruise line’s gratuity structure before sailing, regularly review charges posted to their onboard account and promptly and politely report any service concerns.